En Privacy & Cookie Policy

Privacy e Cookie Policy

www.coolresidence.com

1. GENERAL INFORMATION
Pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR), Anglo Language Mediterranean Academy Società Benefit S.r.l., as Data Controller, provides the following information regarding the processing of personal data of users who visit the website www.coolresidence.com.
Data Controller:

Company Name: Anglo Language Mediterranean Academy Società Benefit S.r.l.
Registered Office: Via Ghana, n. 4, 07026 Olbia (SS), Italy
Tax Code and VAT Number: 02953150907
Email: Hospitality@salima.org
Certified Email (PEC): alma.benefit@pec.it

2. TYPES OF DATA COLLECTED
2.1 Browsing Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.), and other parameters relating to the user's operating system and computer environment.
2.2 Data Voluntarily Provided by the User
The optional, explicit and voluntary sending of email to the addresses indicated on this website entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
The completion of contact forms or information request forms entails the processing of personal data provided by the user.
2.3 Cookies and Other Tracking Systems
The website uses technical cookies and, subject to user consent, profiling and analytical cookies. For more information, please see the dedicated Cookie section.
2.4 Data of Minors
The website is not intended for minors under the age of 16. Should the Controller become aware of the collection of personal data from a minor without the consent of a parent or legal guardian, such data will be immediately deleted.
In cases where the services are also directed to minors (e.g., family bookings), consent must be provided by the person exercising parental responsibility.

3. PURPOSE AND LEGAL BASIS OF PROCESSING
Personal data is processed for the following purposes:
3.1 Technical Purposes (legal basis: legitimate interest - Art. 6, par. 1, lett. f GDPR)

Technical management of the website
Detection of any malfunctions
IT security

3.2 Purpose of Responding to Requests (legal basis: performance of pre-contractual measures - Art. 6, par. 1, lett. b GDPR)

Response to information requests
Management of bookings or service requests
Communications relating to requested services

3.3 Marketing Purposes (legal basis: consent - Art. 6, par. 1, lett. a GDPR)
Only with specific consent of the data subject:

Sending newsletters and promotional communications
Communications regarding offers and initiatives

4. METHODS OF PROCESSING
Personal data is processed using automated tools for the time strictly necessary to achieve the purposes for which it was collected. Specific security measures are implemented to prevent data loss, unlawful or incorrect use, and unauthorized access.

5. RETENTION PERIOD
Data will be retained for the period strictly necessary to achieve the purposes for which it is collected:

Browsing data: no more than 7 days, except where necessary for crime detection
Voluntarily provided data: until the completion of the request and, subsequently, for the time necessary for legal obligations
Data for marketing purposes: until consent is withdrawn

6. DATA RECIPIENTS
Personal data may be communicated to:

Entities providing services for IT system management
Consultants and professionals
Public authorities for legal compliance

Data will not be disseminated or transferred to non-EU countries.

7. DATA SUBJECT RIGHTS
The data subject may exercise the following rights provided by Articles 15-22 of the GDPR:

Right of access: obtain confirmation of the existence of personal data and receive a copy
Right to rectification: obtain correction of inaccurate data
Right to erasure: obtain deletion of data (right to be forgotten)
Right to restriction: obtain restriction of processing
Right to object: object to the processing of personal data
Right to data portability: receive data in structured format and transmit it to another controller
Right to withdraw consent: withdraw consent at any time
Right to lodge a complaint: file a complaint with the Data Protection Authority

To exercise these rights, the data subject may contact the Controller at the addresses indicated above.
The Controller shall respond to data subjects’ requests within one month of receipt, unless an extension is justified in complex cases (Article 12, paragraph 3 of the GDPR).

8. COOKIE POLICY
8.1 What Are Cookies
Cookies are small text files that visited websites send to the user's browser, where they are stored to be retransmitted to the same websites upon subsequent visits. Cookies can be used for various purposes, such as performing computer authentication, monitoring sessions, and storing information regarding the activities of users accessing the website.
8.2 Types of Cookies Used
A) Technical Cookies (do not require consent)
These are used solely to carry out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service.
The website uses technical cookies for:

Navigation and use of the website
Management of user preferences
Storage of cookie consent

B) Analytical Cookies (require consent if not anonymized)
If used, they allow the collection of information on the use of the website by users in aggregate and anonymous form.
Possible tools: Google Analytics (if implemented with IP anonymization)
C) Profiling Cookies (require consent)
If used, they are aimed at creating profiles relating to the user and are used to send advertising messages in line with the preferences expressed by the user during web browsing.
The analytical tools used (Google Analytics) are configured in anonymized mode; therefore, the data collected do not allow the direct identification of users and do not require consent pursuant to the decision of the Italian Data Protection Authority (Garante).
8.3 Third-Party Cookies
The website may contain links to other websites that have their own privacy policy. These policies may differ from that adopted by the Controller, who therefore is not responsible for third-party websites.
8.4 Cookie Management
Users can manage cookie preferences directly within their browser and prevent third parties from installing them. Through browser preferences, it is also possible to delete previously installed cookies.
Cookies can be disabled by following the instructions of your browser:

Disabling technical cookies may compromise the use of website functionalities.
8.5 Cookie Banner
Upon first access to the website, the user will see an information banner requesting consent for the use of non-technical cookies. Continuing navigation by accessing another area of the website or selecting an element thereof constitutes consent to the use of cookies.
8.6 List of Cookies Used
In accordance with the Guidelines of the Italian Data Protection Authority (Garante per la protezione dei dati personali, 10 June 2021), the following is a list of the cookies used on this website, along with their characteristics and purposes.

Cookie Name	Provider	Type	Duration	Purpose
_ga	Google Analytics	Analytical (anonymized)	1 year, 1 month, 4 days	Calculates visitor, session, and campaign data and tracks site usage for statistical purposes in an aggregated and anonymous form.
_ga_*	Google Analytics	Analytical (anonymized)	1 year, 1 month, 4 days	Used by Google Analytics to count page views in an anonymous manner.
cookie_consent	www.coolresidence.com	Technical	6 months	Stores the user's preferences regarding cookie consent.
CookieConsent	CookieBot	Technical	1 year	Stores the user's consent status for cookies on the current domain.
_cbid	CookieBot	Technical	1 year	Uniquely identifies the visitor for cookie consent management.
_cbst	CookieBot	Technical	6 months	Temporarily stores the user's cookie consent settings.

The analytical tools used (Google Analytics) are configured in an anonymized mode; therefore, the data collected do not allow the direct identification of users and do not require consent pursuant to the decision of the Italian Data Protection Authority (Garante) of 10 June 2021.
Disabling technical cookies may affect the proper functioning of certain sections of the website.

9. CHANGES TO THIS POLICY
The Controller reserves the right to modify, update, add or remove parts of this policy at its discretion and at any time. Users are encouraged to periodically consult this page to check for any changes.
Changes to this privacy notice will be communicated through publication on the website and, if necessary, by direct communication to users.

10. CONTACT
For any information or request regarding this Privacy and Cookie Policy, please contact the Data Controller at the addresses indicated in section 1.

Last updated: 23/10/2025